PRIVACY POLICY

Last updated: September 13, 2026

Easier Nights, operated by Nash Commerce Limited ("Company," "we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you visit our website, purchase QuietPulse, or contact us.

Information We Collect

Information you provide to us may include:

  • Your full name
  • Your email address and phone number
  • Your billing and shipping address
  • Payment and transaction information
  • Information you provide when you contact support, sign up for emails or SMS, leave a review, or enter a promotion

When you visit our website, we may automatically collect technical and usage information through cookies, log files, and similar technologies. This may include your device and browser type, operating system, IP address, general city or region, pages viewed, products browsed, items added to cart, purchase history, and referring URLs.

We may also receive information from our e-commerce platform and payment processor, advertising partners such as Meta, analytics providers such as Microsoft Clarity, and shipping carriers. We may combine this information with information we collect directly.

How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders
  • Manage your account and send transactional messages, including confirmations, shipping updates, and invoices
  • Provide customer support and respond to inquiries
  • Operate, maintain, and improve our website, products, and services
  • Analyze website usage and customer behavior
  • Send marketing emails and SMS about our products and offers, where permitted and where you have provided consent
  • Display and measure relevant advertising on third-party platforms
  • Screen orders for fraud, verify payments, and prevent abuse, including return and chargeback abuse
  • Comply with applicable laws and enforce our Terms of Service

How We Share Your Information

We do not sell your personal information for money to unrelated third parties for their own marketing. We share information only with:

  • Service providers: E-commerce platforms, payment processors, shipping carriers, email and SMS providers, analytics tools, customer support tools, and fraud-prevention services that work on our behalf and only as needed to perform their services.
  • Advertising and analytics providers: We may share relevant identifiers, cookie data, and website activity with providers such as Meta and Microsoft Clarity. Meta may use this information to deliver and measure advertising, while Microsoft Clarity helps us analyze website performance. Under some state laws, this may count as sharing.
  • Legal and safety purposes: When reasonably necessary to comply with the law, respond to lawful requests, protect our rights or the safety of others, or enforce our Terms of Service.
  • Business transfers: If the business is merged, acquired, or sold, your information may transfer to the new owner.

Cookies and Advertising

We use cookies and tools such as the Meta Pixel and Microsoft Clarity to understand how visitors use our website, measure website performance, and show or measure relevant advertising. You can disable cookies in your browser settings and manage advertising preferences through your Meta ad settings.

Your Privacy Rights

You can ask us to access, correct, or delete your personal information and opt out of marketing communications at any time. Email support@easiernights.com and we will handle your request promptly. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA, including the right to opt out of the sale or sharing of personal information.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use industry-standard measures to protect personal information. No method of transmitting information over the internet is 100% secure, but we work hard to keep the information we handle safe.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.

Contact

Questions about your privacy? Email support@easiernights.com.

Easier Nights is operated by Nash Commerce Limited, 8-12 Hennessy Road, Wan Chai, Hong Kong.